Because our products are digital and delivered immediately after purchase, refunds are generally not available once the product has been accessed or downloaded.

However, we may consider a refund in the following situations:

• You were charged more than once for the same order.
• You accidentally purchased the same product multiple times.
• The product cannot be accessed or downloaded due to a technical issue that we are unable to resolve.
• A refund is required under applicable consumer protection laws.

All refund requests are reviewed on a case-by-case basis.

Refunds will generally not be provided for:

• Change of mind after purchase.
• Purchasing the wrong product.
• Lack of familiarity with Figma, Framer, or other required software.
• Failure to review the product description or compatibility requirements before purchasing.
• Requests made after the product has been successfully downloaded or accessed, except where required by applicable law.

If you believe you are eligible for a refund, please contact us within 14 days of your purchase.

Please include:

• Your order information
• The email address used for the purchase
• A description of the issue
• Any relevant supporting information

We aim to review all refund requests promptly and respond within a reasonable timeframe.

From time to time, we may release updates, improvements, or bug fixes for our products. These updates are provided at our discretion and may vary by product.

We may update this Refund Policy from time to time.

Any changes will be published on this page with an updated revision date.

If you have any questions regarding this Refund Policy or would like to request a refund, please contact us.

Convex Supply
Website: https://convex.supply
Email: c[email protected]